
Browse Customer Zone
Business Access accounts and billing information, Online Call Reporting (OCR), and sign up for Business services online.
Residential Find out what services are available in your geographical area. Access tools like Internet Usage Meters, and sign up for new Residential services online.
Paradise Access your Paradise WebMail Inbox. Log in to access Paradise Internet Usage Meters, and change details relating to your Paradise account(s).
Clearnet Access your Clearnet WebMail Inbox, Clearnet Internet Usage Meters, and change details relating to your Clearnet account(s).
Customer Services Access Online Help relating to our products and services. Read our Terms and Conditions, and learn about our Customer Complaints process.
Payment & Billing Understand more about your TelstraClear bills. View your bills for the past three months online, and pay a bill online.
Internet Usage Meters TelstraClear’s Internet Usage Meters allow you to regularly check and monitor your Internet usage.
Service Information Get updates on our Service Status and review historical information about service issues, including tips on how to resolve problems.
Welcome to the TelstraClear Customer Zone, which is designed to help TelstraClear customers manage and get the most out of their TelstraClear products and services.
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What is My Profile?
My Profile is a secure, personalised area of our website that lets you easily manage all of your TelstraClear account(s) and services in one place, whenever you want to.
From within your online Profile, you can easily make changes to your TelstraClear services. You can add new features, order new hardware, and even notify us if you are moving and you want to transfer your services to your new house.
Creating a Profile is easy too – it takes less than five minutes to complete the Registration Form. Once you’re registered, if you want to review your account(s) and services, all you need to do is return here to the Customer Zone and log in.

